It is the Holiday period and as such people are spending time with family, friends and more than likely attempting to lay down on the pavement without falling off whilst slightly intoxicated.
Your application has been read and will be dealt with as soon as one of the officers has time to sit down and give it the proper attention it deserves.
It is of course the New Year in a few days, so you may have to wait a little bit longer, apologies for that but as you can probably understand, New Year and a guild full of drunks goes quite well together