Dell spokesman wrote: "Customer security and privacy is a top concern for Dell," the spokesperson said. "We've a team investigating the current [issue] and will update you as soon as we have more information."
I don't think it's a false report, it might not be intentional to harm users or be used by the company for a malicious purpose, but according to two researchers, this certificate comes pre-installed and cannot be just deleted without deleting a dll file which keeps this certificate from being deleted completely.